November 18, 2006

Where Did All the Service Go?

Jeff Matthews breaks down last week's Home Depot earnings call with a great customer service (or lack thereof) angle.

November 18, 2006 in customer service, investor relations | Permalink | Comments (1) | TrackBack

June 30, 2006

Vets get 10% at Home Depot for Holiday

BuildingOnline is reporting that all active duty personnel, reservists, retired military, veterans and their families will receive a 10% discount at Home Depot from June29 through July 4, 2006.  To qualify, you must present proof of military service.

June 30, 2006 in customer service | Permalink | Comments (0) | TrackBack